Shipping policy
Last Updated: June 2026
At our store, every order is carefully prepared and dispatched through trusted logistics partners to ensure a reliable delivery experience.
Order Processing
Orders are generally processed within 1–3 business days after payment confirmation. During peak seasons, promotions, or holidays, processing times may be slightly extended.
Once shipped, customers will receive a confirmation email containing tracking details.
Delivery Times
Estimated delivery times:
- United States: 5–12 Business Days
- Canada: 6–14 Business Days
- United Kingdom: 5–10 Business Days
- Europe: 5–12 Business Days
- Australia & New Zealand: 6–14 Business Days
- International Destinations: 7–20 Business Days
Delivery estimates are not guaranteed and may vary due to carrier operations or customs procedures.
Tracking
Most orders include tracking information. Tracking updates may require several days to appear after shipment.
Customers are responsible for providing accurate shipping information. Orders shipped to incorrect addresses provided during checkout cannot be guaranteed for recovery.
Multiple Shipments
Orders containing multiple products may be fulfilled from different warehouses and can arrive in separate packages.
Customs & Import Charges
International customers may be required to pay customs duties, taxes, or import fees imposed by local authorities. These charges are the responsibility of the recipient.
Shipping Delays
Delays may occur due to weather conditions, customs inspections, transportation issues, public holidays, or other circumstances beyond our control.
Lost Shipments
If a shipment is confirmed lost by the carrier, customers may be eligible for a replacement or store credit after verification.
Damaged Deliveries
Any damage must be reported within 48 hours of delivery. Clear photographs of the package and product may be required to evaluate the claim.
Contact
For shipping assistance, please contact our customer support team through the contact page available on our website.